Refund policy

At GloRevive, your satisfaction is important to us. If you are not fully happy with your purchase, please review our return and refund guidelines below.

Returns

• We accept returns within 30 days of delivery.
• To be eligible, items must be unused, unopened, and in original packaging.
• Due to hygiene and safety reasons, opened or used haircare products cannot be returned.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original method of payment within 5–10 business days.
• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.
• If you need to exchange an item, contact us at info@gloreviveco.com with your order number and photos of the product.

Non-Returnable Items

• Gift cards
• Promotional/discounted items marked “Final Sale”
• Opened or used personal care products

Return Shipping

• Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect.
• For faster processing, contact us before shipping back your product.

How to Start a Return

1. Email us at info@gloreviveco.com with your order number and reason for return.
2. Our support team will provide return instructions.
3. Pack the product securely and ship it back to the provided return address.

Questions?

If you have any issues with your order, please contact us at:

📧 Email: info@gloreviveco.com